FAQ - General
Q) Who will be photographing me?
A) Midhu Sreenivasan will be your photographer with one or two others to assist her.
Q) How early should I book my slot?
A) Do confirm your booking 10-12 days in advance. As for a newborn photo-shoot, it is best to book before delivery. You can always reschedule if there’s a change in date. For your maternity photo-shoot, 7-8 months is the perfect time to schedule your photo-shoot.
Q) How can I make a booking?
A) We are available on Facebook, Instagram and Whatsapp for enquiries. However, to confirm your booking you can either drop us an email at midhusreenivasan@gmail.com or give a call to 91-9567055707..
Q) Can I know pricing details?
A) We would be sharing the pricing details when you get in touch with us over social media or e-mail.
Q) What is your payment structure?
A) You will have to make a payment of 25% of your total newborn/maternity/baby/event package price to confirm your session slot. 50% should be paid on the same day as the photoshoot or the day after, and the remaining 25% should be paid at the time of delivery of the final images. In case of partial delivery, full payment should be done on the same day as the shoot or the day after.
Q) How do I make a payment?
A) We accept Electronic bank transfers, cash and payment from digital platforms such as Paytm, Gpay and Phonepe. Please note that card swiping facility is currently not available.
Q) What is the next step after I confirm my booking?
A) After confirming the shoot date, we have a discussion call where we talk about your preferences for location, the sort of images we would be taking for you and any special request you may have. This call will give you a better perspective on what do expect from the shoot, how it will be carried out and how to prepare your baby and your family for the photo-shoot.
Q) What do you mean by a ‘set-up’?
A) A setup refers to the ambience that is created for the shoot that makes use of different props, costumes, poses, backdrops, lighting and the theme, if any.
Q) How long does a session last?
A) It really depends on the package that you have chosen, but it usually does not go beyond 4-5 hours.
Q) What all is included in the session time?
A) We mostly work with babies and expecting mothers for newborn/baby/maternity shoots, and we do understand the need for feeding time and rest time. Your comfort is our priority and hence this is included in our session time apart from setting up of equipment, posing the baby and family, and finally clicking the photographs.
Q) How long do I need to wait for my photos?
A) We usually take 14 working days to deliver the final photos. However, if you want it at an earlier date, it should be discussed at the time of booking, and full payment will have to be done on the day of the shoot or the day after.
Q) If needed, can we reschedule or cancel a booking?
A) Yes, you will to inform us atleast 24 hours before the scheduled date. In case of cancellation, advance paid will not be refunded.
Q) How will I receive the photos?
A) Your final edited high resolution photos in JPEG format will be uploaded on an online gallery and you will be given directions to access the same. If you’d like to print them, we do albums, photo frames and canvas print at an additional cost.
Q) Will you provide raw images?
A) No, we provide you the final images that have been retouched and edited. A lot of time and effort goes into transforming the raw images into the final images that we provide you, in all its glory, as we want you to have the very best images from your maternity/newborn/baby/event session.
Q) Are the number of photos in the package negotiable under any circumstances?
A) No, the number of photos cannot be negotiated. However, you have the option of choosing one or more packages and combining it and also purchasing additional photos at an additional cost.
Q) What are the print options available?
A) We take orders for 9”X12” and 10”X10” albums, canvas prints, photo frames in the size you wish, and digital prints. Cost will be dependent on customization and can be discussed at the time of ordering.
Q) Are there any shoot etiquettes we need to follow?
A) Yes there are a few important points to keep in mind during a shoot. We give utmost importance to the comfort of the baby and having many people in the room is not an ideal surrounding. Hence, we restrict the number of people to around 2 extra people apart from the photographer and assistant. Bringing grandparents and other relatives can prove counter-productive. This is a relatively new concept and many of our family members may not be comfortable with the idea. Trust us, to do our best with the safest practices. Last but not the least, please refrain from taking pictures and videos on your devices. This often hinders the creative freedom of the photographer. Please be assured that we are here to help you create the best photos of your baby, and with your cooperation we stay true to our promise.
Q)Can we have all the photos that you click during the shoot?
A) No we do not provide all the photos. However, we share with you a sorted set of low resolution photos so that you can choose what photos you would like, i.e. the number of photos your package allows.
Q) Do you cover events?
A) Yes, we do cover events within the realm of maternity, baby and toddlers. For e.g., we cover baptism, birthday and baby shower events. You can opt for a separate photo-shoot of the baby/mother before/after the actual event. We have a distinct style of capturing the most emotional moments in a documentary format. We try to capture the most real moments of the event.
Q) Can you explain to me about copyrights?
A) As per law, copyrights of the photograph belongs to the photographer. Hence, the right to reproduce these images, make changes or publish them on any platform lies with the photographer alone. Do not worry as you will be able to publish these photos to your own social media handles for your social media handles or elsewhere for your own personal use. Moreover, you have the option to buy copyrights from us. Price will be discussed upon request.
Q) I do not want to buy the copyrights of the photos from my shoot. What can I do and not do?
A) Please be informed that you cannot use the photos for any sort of advertising, publishing, selling or letting a third party use them. However, you can publish the photos on any social media platform for your personal use, and also print them for your personal use.